General Information

• These Terms and Conditions apply to all purchases of 5ml fragrance bottles through online store.
• By placing an order, you agree to these Terms and Conditions.

Shipping Policy

• Products will be shipped via a third-party courier service.
• The estimated delivery time will be provided during the order confirmation process.
• We are not liable for delays caused by the courier company but will assist in resolving any delivery issues.

Returns and Refunds Policy

Eligibility for Returns: Returns are accepted only under the following conditions

• The product is damaged or defective upon delivery.
• The issue is reported within 48 hours of receiving the product.
• A return request is sent to info@baazi.pk along with clear images of the product and the packaging.
• The issue must also be reported via WhatsApp at Mobile: 0340-6661610

Non-Eligible Returns:

• Returns due to a change of mind will not be accepted.
• Used more than 10% or tampered products are not eligible for return.

Refund Process:

• Refunds will be processed via the same payment method used for the purchase.
• Refunds will be initiated once the returned product is received and verified.

Payment Terms

• Payment must be made in full at the time of purchase through IBFT / COD.

Disclaimer

• Product images on the website are for reference only and may vary slightly from the delivered product.
• We are not responsible for minor variations in fragrance due to batch differences.

Recommendations for Customers

• Please store fragrances in a cool, dry place away from direct sunlight to maintain their quality.
• Ensure all details, including the shipping address and contact information, are accurate when placing an order.

Changes to Terms and Conditions

• These Terms and Conditions are subject to change without prior notice. The latest version will always be available on our website.